1) Q: Are you a factory or a trading company?
A: We are an OEM/ODM factory, specializing in the production of LCD monitors for 8 years
2) Q: What payment methods does your company accept?
A: We accept most payment methods, but mainly accept T/T, L/C, Western Union, Paypal and MoneyGram.
3) Q: How long is the warranty period of your products?
A: Our official warranty period is 2 years after delivery. Hardware problems can be replaced with accessories, software problems can be solved by remote control, with a complete system and professional pre-sales and after-sales engineers.
4) Q: I haven't done business with you before, how can I trust your company?
A: Made in China high-end store-Jinpincheng store. Made in China has sent professionals to build VIC (annual sales of 50 million) or Longithai (annual sales of 100 million) for our factory. More importantly, we have a lot of authoritative certificates, such as CE, UL, RoHS, FCC ISO9001, BV, and Chinese manufacturing site inspection certificates. You can also contact us to verify your business license, legal person passport, etc.
5) Q: What are your company's shipping conditions and delivery time?
A: Well, they depend on the quantity of your order. As you know, we need time to build machines. But in most cases, the delivery time is 3-7 working days after delivery. For the delivery method, for samples and bulk orders <100KG, we would suggest express and air freight, when air freight is for bulk orders> 100KG freight and sea freight. As for the detailed cost, it depends on your final order.
6) Q: Do you have any discounts?
A: I will do my best to help you obtain these products at the same time with the best price and good service.
7) Question: I want to ask if you can print my logo on the product.
A: We hope you know that our company VIC perfectly supports customized logo services. However, we also want you to know that this is an additional service, so you need to pay a little extra service fee.
8). Q: What brand of screen are you using?
A: We are using Samsung, LG, AUO and Chi Mei screens.
9).Q: If you are not online, how can I get in touch with you?
A: If I am not online, please check the following contact information, you can send me an email, you can call me or whatsapp me, I will reply you as soon as possible.